Publications

Train and station operators are required by their operating licences to establish and comply with an Accessible Travel Policy (ATP) which must be approved by us.

This page presents our cost benchmarking analysis of Network Rail's costs. It covers the analysis we undertook in different periodic reviews as well as reports we produced as part of our regular monitoring of Network Rail’s cost performance.

ROGS safety certificates and authorisations issued by us for non-mainline operators.

ROGS safety certificates and authorisations issued by us for mainline operators.

One of our core activities is to benchmark National Highways' performance and efficiency across its own regional areas or against comparable organisations.

It is important that land in which Network Rail has an interest and which may be important to the continuing operation and future development of the network, and services relating to railways, is not disposed of against the public interest. Condition 17 of Network Rail's network licence safeguards against the inappropriate disposal of land assets.

Accessible Travel Policies (ATPs) decision letters

Our decisions on new contracts where Network Rail and the train operator could not reach agreement.

This section is dedicated to the charges and incentives work relating to PR23, including links to consultations, publications and background research.

The rail industry can propose changes to Network Rail's Network Code through Part C. ORR has a role to approve those changes as any modifications to the Code may have a bearing on Track Access contracts.

We have agency agreements and co-operation agreements with different government departments and agencies.

Our Accessible Travel Policy guidance for train and station operators sets out the commitments they must include in their policies for helping older and disabled people to travel by rail.

When passengers are delayed beyond a certain length of time they become entitled to claim compensation, regardless of whether the company they are travelling with is responsible for the delay they have experienced.

Information on how to make a whistleblowing disclosure to the Office of Rail and Road.

A consolidated (or conformed) agreement is a document incorporating all approved amendments to the existing approved agreement. We do not approve these consolidated agreements, they are provided by Network Rail for reference purposes only to provide an overview of the current terms of the contract.