Our monitoring reporting guidelines set out the information that National Highways is required to provide to us through performance monitoring templates, which once completed by National Highways, become annual performance monitoring statements.
A consolidated (or conformed) agreement is a document incorporating all approved amendments to the existing approved agreement. We do not approve these consolidated agreements, they are provided by Network Rail for reference purposes only to provide an overview of the current terms of the contract.
We regulate Network Rail’s stewardship of the rail network: for funders, train companies and their passengers, freight operators and their customers and taxpayers.
We regularly commission research, working with expert agencies and the rail industry to gather feedback on passengers' experiences of accessibility, and assisted travel services.