Monitoring Network Rail performance
Monitoring Network Rail's performance is a key role for us. We monitor Network Rail's performance on a continuous basis - against targets in the most recent access charges review, against obligations in its network licence and against forecasts in its own business plan.
We monitor through analysis of regular reports from Network Rail.
- ORR's response Network Rail's network statement 2019
28 March 2018
- ORR’s response Network Rail’s network statement 2018
31 March 2017
- Rail performance in 2012-13 and 2013-14 - Letter to Network Rail PDF, 134 Kb
5 December 2012
- Train performance 2012-13 - Letter from Network Rail PDF, 946 Kb
4 December 2012
- Independent Reporter's assessment of the London and South East sector recovery plan PDF, 300 Kb
4 December 2012
- West Coast South Reliability Programme - Final report and recommendations PDF, 67 Kb
19 November 2012
- Long distance evidence report PDF, 1,270 Kb
29 May 2012
- ORR's decision not to impose a penalty for the freight performance licence breach and extension to timescales PDF, 149 Kb
5 April 2012
- Breach of condition 1 of Network Rail's network licence with regard to operational performance - letter to Network Rail and Final Orders PDF, 335 Kb
19 January 2012
- Possible breach of Condition 1 of Network Rail's network licence with regard to Network Rail's operational performance - Letter to Network Rail PDF, 99 Kb
1 November 2011
- Operational performance targets 2010-11 - Letter to Network Rail PDF, 96 Kb
13 June 2011
- Network Rail delay minutes, 2011-12 - Letter to Network Rail PDF, 47 Kb
3 May 2011
- Operational performance in 2010-11 - Letter to Network Rail PDF, 48 Kb
11 April 2011
- Passenger information during disruption - final report - Ove Arup PDF, 382 Kb
- Operational performance in 2010-11: ORR letter to Network Rail PDF, 52 Kb
12 January 2011
- Winter performance and information to passengers: ORR letter to National Task Force PDF, 62 Kb
12 January 2011
- Missed Regulatory Performance Requirements 2009-10 PDF, 126 Kb
28 May 2010
This document is part of how we hold Network Rail to account. It sets out how we think Network Rail is doing in delivering its obligations to its customers and funders.
We hold Network Rail to account for delivery of its enhancement projects (large scale projects delivering new infrastructure) to its customers and funders.
The role of the independent reporter is to provide us with professional advice on the quality of Network Rail's provision, as specified in their licence.
By reporting on Network Rail’s efficiency and wider financial performance over time, we give assurance to rail users and funders that Network Rail is delivering what is expected and at the same time, we provide a strong reputational incentive on Network Rail to become more efficient.
As part of our 2013 periodic review (PR13), we decided to replace the existing efficiency benefit sharing mechanism (EBSM) with a route level incentive mechanism for control period 5 (CP5), which runs from 1 April 2014 to 31 March 2019.