Researchers

Our annual report summarises the key activities and events of the reporting year against the framework of objectives set out in our business plan.

These documents are part of how we hold Network Rail to account.

We regularly commission research, working with expert agencies and the rail industry to gather feedback on passengers' experiences of accessibility, and assisted travel services.

Our annual reports focusing on the performance of train operators and Network Rail in the consumer areas we regulate.

The Office of Rail and Road (ORR) has completed its market study into the provision of railway station catering services.

All our PR23 publications, including consultations, notices and reports will be added to this page during the review.

Our approach to environment and sustainable development through our regulatory activities of the national rail network.