Tens of thousands of railway staff are being trained to communicate more effectively with disabled passengers, understand the challenges they may face when travelling, and to refresh their knowledge and skills to provide any assistance needed.
The train, from Newcastle to London King’s Cross, derailed into the path of an oncoming freight train. Ten people lost their lives that day including the drivers of both trains. 82 were seriously injured.
The official Office of Rail and Road podcast brings together a series of conversations to discuss issues impacting all aspects of Britain's railways and England's road network.
The official Office of Rail and Road podcast brings together a series of conversations to discuss issues impacting all aspects of Britain's railways and England's road network.