Monitoring reports

Accessible Travel Policy (ATP)

6 December 2024
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Train and station operators are required by their operating licences to establish and comply with an Accessible Travel Policy (ATP) which must be approved by us.

Benchmarking of Network Rail’s costs

5 December 2024
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This page presents our cost benchmarking analysis of Network Rail's costs. It covers the analysis we undertook in different periodic reviews as well as reports we produced as part of our regular monitoring of Network Rail’s cost performance.

Monitoring Network Rail's efficiency

4 December 2024
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Our efficiency and finance assessment of Network Rail for 2024 relates to the fifth year of control period 6 (CP6). It also looks back at CP6 as a whole, which ran from 1 April 2019 to 31 March 2024.

Rail compensation

6 November 2024
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When passengers are delayed beyond a certain length of time they become entitled to claim compensation, regardless of whether the company they are travelling with is responsible for the delay they have experienced.