Press releases

The Office of Rail and Road (ORR) have today published our Annual Assessment of Highways England's performance, which concludes that the company is largely doing a good job managing the country's motorways and main A-roads.

Govia Thameslink Railway Ltd (GTR) has today been fined £1 million, with £52,267 costs, after being convicted of one offence under the Health and Safety at Work etc. Act 1974.

Assisted travel reforms include improving the reliability of assistance for passengers, a shorter timeframe for booking assistance, and compensation when things go wrong. ORR recommends that train operators must tell passengers of their right to compensation during a journey and settle claims within 20 days.

The Office of Rail and Road (ORR) has today published its Annual Report on Health and Safety which stresses that Britain's railway remains one of the safest railways in Europe for passengers, but warns that the rate of improvement has shown signs of slowing.

The Office of Rail and Road (ORR) has today approved the action Network Rail must take to improve train performance for passengers and freight users both immediately and in the longer term.

The rail industry has today announced the five-year Million Hour Challenge, which aims to encourage staff to donate their time, energy and skill to help the Samaritans in their work supporting people in emotional crisis.

The Office of Rail and Road (ORR) is introducing a new regulatory policy for holding Network Rail to account, improving benefit to passengers and other railway users.

Govia Thameslink Railway (GTR) faces a £5m fine after the Office of Rail and Road (ORR) found that it failed to provide appropriate, accurate and timely information to passengers following the introduction of a new timetable last May.

DB Cargo (UK) Ltd has today been fined £2.7 million, with £188,873.89 costs, after being convicted of one offence under the Health and Safety at Work etc. Act 1974.

The Office of Rail and Road (ORR) has today published its recommendations following its market study into the supply of automatic ticket gates (ATGs) and ticket vending machines (TVMs).