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National Apprenticeship Week 2024

5 February 2024
Tom Hague shares his experience of successfully completing a Business Administration apprenticeship course at ORR.

Spending figures

2 February 2024
Details of payments in excess of £25,000 which have been made to our suppliers each month.

ORR’s 2023 Authorisations wrapped – 11 new and improved stations across Great Britain

26 January 2024
The opening of a new railway station, or significant improvements to one, brings many benefits for the community it serves- often increasing a station’s capacity, improving accessibility, and providing modern facilities. So it’s important that stations are ready to enter into service as soon as possible, while making sure the organisation that built them has complied with standards covering health

Stakeholder engagement

25 January 2024
We monitor and report on the quality of Network Rail's engagement with its stakeholder community in control period 6 (CP6).

Asset management independent reports

16 January 2024
Network Rail's network licence includes a condition providing for independent experts (reporters) to be appointed by the network operator (Network Rail), to provide ORR with advice on different aspects of Network Rail’s performance.

Road Expert Panel

21 December 2023
Our Road Expert Panel provides advice and support to our work monitoring and enforcing the performance and efficiency of National Highways.

Benchmarking of Network Rail’s costs

20 December 2023
This page presents our cost benchmarking analysis of Network Rail's costs. It covers the analysis we undertook in different periodic reviews as well as reports we produced as part of our regular monitoring of Network Rail’s cost performance.

Market monitoring

15 December 2023
This page provides information on how we perform our market monitoring duties.

Monitoring smart motorways

14 December 2023
We are responsible for monitoring and enforcing the performance and efficiency of National Highways in its delivery of the Smart Motorway Action Plan.

All change for most used stations as Elizabeth line shakes up top 10

14 December 2023
The Office of Rail and Road (ORR) has today revealed that London Liverpool Street has replaced London Waterloo as the most used railway station in Great Britain. The opening of the Elizabeth line was a principal contributing factor in the almost 80.4 million entries and exits to Liverpool Street between 1 April 2022 and 31 March 2023, an increase of around 50 million.

Consumer law

13 December 2023
Consumer law aims to ensure that businesses are fair and open in their dealings with consumers.