Publications

Here you'll find all our publications, reports, determinations and statements. 
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Request for stakeholders’ views on ROGS

21 August 2015

Content archived on 23 November 2024

Date published: 21 August 2015 Closing date: 13 October 2015 Regulation 34A of the Railways and Other Guided Transport Systems (Safety) Regulations 2006 [S.I. 2006/599] (as amended) (ROGS) requires that by 26 August 2016 (and every five years thereafter) the Secretary of State: carries out a post implementation review (PIR) of ROGS; sets out the conclusions of the review in a report; and publishes

ORR's health and safety compliance and enforcement policy statement 2015

20 August 2015
Date published: 20 August 2015 Closing date: 25 September 2015 This consultation document sets out how we use our powers to carry out our regulatory enforcement responsibilities arising from health and safety and other relevant legislation. It will replace the existing document last published in April 2013. ORR is the health and safety enforcing authority and National Safety Agency for Britain's

Enforcement policy for Highways England

3 July 2015
Date published: 3 July 2015 Closing date: 25 September 2015 This was ORR's second consultation on its new Highways Monitor role. The Highways Monitor was established to monitor the performance and efficiency of Highways England (previously the Highways Agency) in its management and enhancement of the strategic road network – the motorways and major 'A' roads in England. In addition to our

First aid at railway stations

2 June 2015
When assessing first aid requirements at railway stations it is good practice to consider passengers' needs as well as those of employees.

Stage 5 – Capture performance information and update bow tie/risk profile

20 May 2015
The Risk Management Maturity Model (RM3) provides a useful mechanism to understand the capability of the organisation to sustain (or improve) high levels of effective control ie to understand why an organisation is performing as it is. Information captured from the audits can be used to help inform the RM3 evaluation.

ORR’s Policy on Third Rail DC Electrification Systems

27 March 2015
This statement sets out and clarifies ORR’s policy on third rail DC electrification systems and is intended to provide duty holders with a clear view of the issues we, as the regulator, expect industry to consider and address when evaluating options for the proposed construction or renewal, upgrade or extension of third rail.

Buying a train ticket

19 March 2015
Information to help you understand the differences between rail tickets, why these might be important to you, and some other hints and tips.

Social Media - How to tweet your customers’ right

15 March 2015
The purpose of this report was to investigate whether we could identify any data which would help us gauge how train operators approach social media from a passenger engagement and a complaints perspective.

Approach to transparency consultation

11 March 2015
Date published: 26 July 2012 Closing date: 19 October 2012 On 26 July 2012 we published a consultation on ORR's approach to transparency. We believe that transparency has a vital role to play in driving the behavioural changes necessary for industry reform, delivering better value for money and an industry that has a sharper focus on its customers. Our consultation document described why we

Other notices

12 February 2015

Content archived on 23 November 2024

Notices in accordance with Section 55(6) of the Railways Act 1993 (as amended) of the ORR's decision not to make a final order. Notice in accordance with Section 55(6) of the Railways Act 1993, as amended, of the Office of Rail Regulation's decision not to make a final order, or make or confirm a provisional order, in relation to Network Rail Infrastructure Limited's contravention of Condition 1

December 2014 engineering overruns investigation

11 February 2015
We carried out an investigation into severe disruption on 27 and 28 of December 2014 to passengers travelling into or out of King's Cross and Paddington stations. Over the two days we estimate that more than 115,000 passengers were affected in some way by this disruption.