Publications

ORR's review of the 2021 Network Statement for the Core Valley Lines (CVL), published by Amey Keolis Infrastructure / Seilwaith Amey Keolis Limited (AKIL).

We have engaged with DfT on the prospect of charging an Investment Recovery Charge (IRC) on train operating companies running services on HS2. This is our exchange of letters with DfT on the principles of charging an IRC.

ORR letter to train operators, outlining how we will be holding train operating companies to account during the Coronavirus pandemic.

This document is prepared to be relevant to heritage and museum railways (heritage railways) that operate on their own network. It provides guidance on heritage railway's health and safety arrangements for re-commencing operations after the extended shut down due to COVID-19.

Letter to Network Rail.

Meeting note of accessible travel forum 12 February 2020.

Update on Network Rail's publication of its revised CP6 Delivery Plan.

Letter to stakeholders summarising ORR's views regarding Schedule 8 'overlay' agreements.

Following TSI authorisation issues on several projects in May 2019, ORR carried out an investigation into the authorisation process considering Network Rail's, ORR's and the independent assessor's roles. This letter to Network Rail summarises our review, the key findings and our recommendations for improvements.

ORR’s Review of Network Rail’s delivery of train service performance in the North West and Central Region – Letter to Network Rail (NW&C region).

The ORR opinion on Eurotunnel's Network Statement for the 2021 working timetable.

We commissioned research from Breaking Blue to support our ongoing compliance monitoring of Passenger Assist by individual train companies and build on the wider body of evidence about how well Passenger Assist is meeting user needs and expectations, the results of which are set out in this report.

Approval of Network Rail's methodology for calculating station long term charges for new franchised stations opening in control period 6 (CP6).

Easy Read version of our consultation on Accessible Travel Policy Guidance - Accessibility of rail replacement services.

Passengers rely on both Network Rail and train operators to run a punctual and reliable train service. Our remit is to ensure that Network Rail is doing all that is reasonably practicable to deliver its contribution. This letter sets out our views on Network Rail’s delivery so far in 2019-20. It covers Scotland (as this has a separate framework), the best and worst performing Regions in England &

Our review of train performance incentives is looking at what drives decisions that affect train punctuality and reliability.

The purpose of this guidance is to set out the entitlements of victims of crime in relation to ORR decisions not to prosecute and the procedure to be followed to give effect to these rights.

If you have suffered physical, mental or emotional harm or economical loss due to an incident on the railway or have a relative whose death was directly caused by an incident on the railway, this leaflet can provide you with guidance on your rights and what ORR can do to support you through this difficult time.

This letter sets out the final set of REBS payments for CP5. REBS will be discontinued in CP6.

Letter to TransPennine Express (TPE) regarding December 2019 timetable change and the issues affecting TransPennine Express (TPE) passengers as a result of the change.