Publications

Here you'll find all our publications, reports, determinations and statements. 
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Process for the ORR periodic review of HS1 Ltd 2019 (PR19)

25 April 2019
Following our further consultation, Eurostar's request and subsequent alternative proposal were considered by the ORR board at its meeting on 18 April 2019. This letter to Eurostar sets out the board's decision and the reasons for that decision.

Consultation on ORR’s Holding Network Rail to account policy

27 March 2019
In November 2018, we published a consultation on a new regulatory policy for holding Network Rail to account for delivery of the commitments in our determination, and the obligations in its network licence. This new policy replaces the existing economic enforcement policy for Network Rail and comes into effect for the start of Control Period 6.

Passengers' awareness of terms and conditions

26 March 2019
We commissioned quantitative and focus group research to explore passengers’ awareness of terms and conditions, both in general when travelling by train on the national rail network (the National Rail Conditions of Travel - NRCoT) and specific to ticket type and format.

Roles and responsibilities for enhancements in CP6

18 March 2019
Consultation on roles and responsibilities for Network Rail's enhancements work in Control Period 6 (CP6) as this will be treated differently to operations, maintenance and renewals expenditure in the Periodic Review 2018 (PR18).

Model connection contract – Transitioning to CPI

6 March 2019
Following consultation we consider it appropriate to amend the model connection contract so that CPI is used for new contracts, rather than RPI in the adjustment factor, as with track access contracts.

Inquiry into May 2018 network disruption

14 February 2019
In May 2018, a new timetable was introduced for large parts of the UK’s railway network. This caused major disruption to services for passengers, especially in the North of England and in the South East.

Market review into rail compensation claims companies

4 February 2019
Our market review seeks to better understand the role that claims companies play in Delay Repay compensation claims, and the extent to which their increased participation in the market could impact passengers and train operators.

Licence enforcement taken by us to date

31 January 2019
This page contains information about our enforcement action taken against Network Rail and others. It covers enforcement orders, monetary penalties, notices in lieu of enforcement action and breaches where no action was taken.