Review of train operators' revenue protection practices

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On 13 November 2024 the Secretary of State for Transport asked ORR to review train operators’ revenue protection practices.  This includes the use of penalty fares and prosecutions.

Guide to the review

Find out more about our approach to the review. 

Terms of reference

Read about the purpose, scope and timeline.  

List of questions

View questions asked in the call for evidence which closed on 31 January 2025.

Related news

View our announcement on the call for evidence which opened on 16 December 2024. 

Call for evidence

We sought information about rail passengers’ experiences.