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On 13 November 2024 the Secretary of State for Transport asked ORR to review train operators’ revenue protection practices. This includes the use of penalty fares and prosecutions. Our call for evidence is open until 17 January 2025.
Call for evidence
We're seeking information about rail passengers’ experiences.
Guide to the review
Find out more about our approach to the review.
List of questions
View all the questions ahead of submitting your response.
Terms of reference
Read about the purpose, scope and timeline.
Related news
View our announcement on the call for evidence which opened on 16 December 2024.