Review of the access charges framework for CP8
25 September 2024
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Our review of the access charges framework for the national rail network.
Researchers
Office of Rail and Road September 2024 newsletter
30 August 2024
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Hello and welcome to the September newsletter Shortly after our last newsletter, and our annual Year in Rail event in July, our focus shifted to highways with the publication of both our Annual Assessment and also our investigation into National Highways compliance with its licence and delivery of RIS2. Our Annual Assessment considers how National Highways has progressed over the twelve months to
PR23 charges and incentives
30 August 2024
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This section is dedicated to the charges and incentives work relating to PR23, including links to consultations, publications and background research.
The Rail Ombudsman
29 August 2024
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ORR sponsors the Rail Ombudsman, which is a free, impartial and independent service that passengers can use to escalate unresolved complaints about train and station operators.
Monitoring Network Rail's performance
28 August 2024
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We monitor performance through analysis of regular reports from Network Rail.
CP7 passenger train performance reset: consultation on performance measures for 2026 to 2029
22 August 2024
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As part of the control period 7 (CP7) passenger train performance reset (CP7 reset), we seek views on the measures to monitor and hold Network Rail to account in years 3 to 5 of the control period.
Consultation on draft guidance for managing rail staff fatigue
21 August 2024
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Sought feedback on updated guidance for managing rail staff fatigue. The guidance does not introduce any new policy positions.
Enhancements independent reports
7 August 2024
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Network Rail's network licence includes a condition providing for independent experts (reporters) to be appointed by the network operator (Network Rail), to provide ORR with advice on different aspects of Network Rail’s performance.
Competition work on open access
31 July 2024
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We continue to monitor the market for open access rail services.
Annual reports on HS1 Ltd
30 July 2024
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The annual reports which we have produced on High Speed 1 (HS1) Ltd’s performance.