The media

Passenger rail journeys increased to 285 million in total across October to December 2021 in Britain – the highest since January to March 2020 – according to new official figures from the Office of Rail and Road, published today.

Statement from HM Chief Inspector of Railways, Ian Prosser CBE.

Welcome to the March edition of the stakeholder newsletter.

The Office of Rail and Road (ORR) – independent monitor of National Highways – has today (24 February) held the first meeting of its new Road Expert Panel to provide advice and challenge to ORR to help improve outcomes for road users.

The Office of Rail and Road (ORR) has today called on train ticket retailers to reflect the actual costs incurred when charging administration fees on train ticket refunds. Although the current cap on admin fees is set at £10, ORR has found that on average the actual costs of processing refunds amount to less than £5.

The Office of Rail and Road, independent monitor of National Highways, has ensured steps have been taken by the government-owned company to increase the transparency of its performance at a regional level.

Welcome to the Febr edition of the stakeholder newsletter.

The Office of Rail and Road (ORR) is consulting on proposals offered by Rail Assessment Centre Forum (RACF) that aim to open up the provision of train driver psychometric assessments to greater competition.

YouTuber, Geoff Marshall takes over the reins as guest host to discuss all things railway stats.

Train passenger journeys across Britain’s railway in the summer increased by more than a third (36%) in July to September 2021, with 248 million people travelling by rail compared to 182 million in the first quarter of 2021-22.