The media
Accessibility and delay compensation improvements for passengers, but train and station operators have more to do
7 July 2022
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The Office of Rail and Road’s (ORR) annual rail consumer report shows it has worked constructively across the rail industry to deliver improvements for passengers, including on accessibility and in improving access to compensation.
Office of Rail and Road July 2022 newsletter
1 July 2022
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Welcome to the July edition of the stakeholder newsletter.
Pay out for passengers after IT issues impact train delay compensation
17 June 2022
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Thousands of rail passengers impacted by an IT error will be reimbursed for the inconvenience they experienced when attempting to claim compensation for a delayed journey.
Double the number of rail journeys made last year post-pandemic
16 June 2022
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More than double the number of rail journeys were made by passengers between April 2021 and March 2022 compared to the number of those made during the pandemic in the previous year.
First court hearing of ORR's Croydon tram crash prosecution sees pleas entered
10 June 2022
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The first court hearing for the Office of Rail and Road's prosecution relating to the Croydon tram crash took place today at Croydon Magistrates' Court.
ORR comment on rail reform consultation
10 June 2022
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The Department for Transport has published its consultation on the legislative changes needed for its widescale rail reform, as set out in the Williams-Shapps Plan for Rail.
Office of Rail and Road June 2022 newsletter
30 May 2022
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Welcome to the June edition of the stakeholder newsletter.
Britain’s railway remains one of the safest in Europe new ORR data reveals
19 May 2022
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The Office of Rail and Road (ORR) – the primary producer of official statistics for Britain’s railway – has today (19 May 2022) published new data showing that Britain continues to have one of the safest railways in Europe.
Rail company fined £550,000 after regulator finds health and safety failings
16 May 2022
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Railway infrastructure company, VolkerRail Ltd. has been fined £550,000 after pleading guilty to an offence under the Health and Safety at Work etc. Act 1974 after an investigation and prosecution by industry regulator the Office of Rail and Road (ORR).