Rail professionals

Monitoring Network Rail train service performance

29 November 2023
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Those that use the railway rely on both Network Rail and train operators to run a punctual and reliable train service. Our remit is to ensure that Network Rail is doing all that is reasonably practicable to deliver its contribution.

Light rail and tramways

27 November 2023
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ORR is the safety regulator and enforcing authority for light railways and tramways.

Rail regulator assumes sponsorship of the Rail Ombudsman

26 November 2023
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The Office of Rail and Road (ORR) has this weekend begun its sponsorship of the Rail Ombudsman. This fulfils the Plan for Rail commitment for ORR to take on this role and will allow it to hold the provider to account for the independent and impartial delivery of the service.

PR23 final determination explained

3 November 2023
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For the five years from April 2024, Network Rail plans to spend £43.1 billion operating, maintaining and renewing Britain’s railways.

ORR approves £43.1bn plan to deliver a safe and customer focused railway

31 October 2023
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The Office of Rail and Road (ORR) has today set out its final determination of Network Rail’s £43.1bn plans (£38.5bn in England and Wales, £4.6bn in Scotland) to deliver a safe and customer focused railway. The plans cover the five years from 1 April 2024, known as Control Period 7 (CP7).