Rail operators

We monitor industry compliance with timetable production timescales by gathering data from Network Rail and train operators.

This page contains details of current projects, policy documents and statements regarding access to the rail network.

We are responsible for the collection, monitoring and publication of rail customer complaints.

Details of ORR health and safety prosecutions resulting in conviction since 1 April 2006.

As the combined safety and economic regulator for Britain’s railway, we reviewed how costs and benefits are assessed for safety initiatives, and whether reasonable practicability is systematically tested by dutyholders.

Covering funding for the period from 1 April 2025 to 31 March 2030, also known as control period 4 (CP4).

Our research and findings on the transparency of online rail ticket fees.

Information on the terms of access to the Channel Tunnel.