Rail operators

Accessible Travel Policy (ATP)

19 September 2024
Train and station operators are required by their operating licences to establish and comply with an Accessible Travel Policy (ATP) which must be approved by us.

ORR signs off upgrades at Aberdare Station

9 September 2024
The Office of Rail and Road (ORR) has authorised a significant expansion of Aberdare Station in South Wales as part of work to upgrade the Core Valley Lines.

Office of Rail and Road September 2024 newsletter

30 August 2024
Hello and welcome to the September newsletter Shortly after our last newsletter, and our annual Year in Rail event in July, our focus shifted to highways with the publication of both our Annual Assessment and also our investigation into National Highways compliance with its licence and delivery of RIS2. Our Annual Assessment considers how National Highways has progressed over the twelve months to

The Rail Ombudsman

29 August 2024
ORR sponsors the Rail Ombudsman, which is a free, impartial and independent service that passengers can use to escalate unresolved complaints about train and station operators.
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