Rail operators

When passengers are delayed beyond a certain length of time they become entitled to claim compensation, regardless of whether the company they are travelling with is responsible for the delay they have experienced.

A network statement is an annual publication that each major UK network operator must produce.

Information on how competing and complex applications for the December 2024, May 2025 and December 2025 timetable changes will be considered.

If a railway operator wants to access the Network Rail’s infrastructure, they have to apply to us for a track access agreement with Network Rail.

We monitor performance through analysis of regular reports from Network Rail.

This page contains notices of consent issued since 2020.

Level crossings are an interface between the highway and railway, where the different parties involved have responsibilities.

The Competition Act 1998 prohibits any agreement, business practice or conduct which has, or could have, a damaging effect on competition in the United Kingdom.