Rail passengers

The Rail and Road Pod discusses the ‘Railway Work, Life & Death project’, which takes a look back at casualties to British and Irish railway staff before 1939.

Office of Rail and Road December 2022 newsletter

Competition in the supply chains which support Great Britain’s railway services is essential if passengers and taxpayers are to receive a high-quality service at an efficient cost.

Train operators in Great Britain must provide appropriate, accurate and timely information as a licence condition, condition 4 of the Passenger Licence and GB Statement of National Regulatory Provisions.

Members of the consumer team explored first-hand what travel is like for disabled passengers.

Office of Rail and Road November 2022 newsletter

The Office of Rail and Road has today published the final version of a new Complaints Code of Practice (CoP) for train and station operators.