Road

ORR’s Business Plan for 2016-17

Content archived on 04 July 2025

19 April 2016
Joanna Whittington, Chief Executive, announces publication of our 2016/17 Business Plan.

ORR acts to help rail passengers get compensation for train delays

Content archived on 04 July 2025

30 March 2016
The Office of Rail and Road (ORR) has looked at how train operators tell their passengers about compensation schemes, and how easy it is for passengers to claim compensation payments for train delays. We met with all train operators and reviewed their claims processes, websites and social media content.

Benchmarking Highways England

Content archived on 04 July 2025

11 February 2016
We are coming to the end of the first year for the Office of Rail and Road (ORR) as the Highways Monitor and for Highways England in its role as steward of the English Strategic Road Network (SRN). In that time, ORR’s Highways team has built up a good feel for how Highways England is performing against the obligations and targets in the Road Investment Strategy.

Highways England's supply chain capability

7 January 2016
This study aims to understand the capacity constraints within Highways England’s (HE) supply chain which could influence deliverability of the first Road Investment Strategy (RIS1) (2015/16 –2019/20). The Office of Rail and Road (ORR) commissioned Credo Business Consulting LLP to undertake a fieldwork study with representatives of HE’s supply chain, capturing input from across all tiers of

ORR announces senior management change

Content archived on 04 July 2025

22 December 2015
The Office of Rail and Road (ORR) today announced that Richard Price will be stepping down as its chief executive in early 2016. Richard joined ORR in 2011 on a five-year fixed term appointment to its board.

ORR business case 2015/16: On track?

Content archived on 04 July 2025

21 December 2015
As we end 2015, Chief Executive Richard Price reports on the Office of Rail and Road's (ORR) progress since April.

Rail and road users at heart of ORR’s approach to enforcement

Content archived on 04 July 2025

9 December 2015
The Office of Rail and Road (ORR) today set out its approach to economic enforcement to reflect its new role on monitoring Highways England as well as reclassification of Network Rail as a public sector company.
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