Rail

ORR reviews rail compensation claims companies

20 November 2018
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The Office of Rail and Road (ORR) has today launched a market review into the role played by Delay Repay claims companies in helping passengers claim compensation when journeys are delayed, and, in helping train operators deal with claims more efficiently.

Other competition work

19 November 2018
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As well as our market reviews and market studies, ORR engages in a range of other activities to promote competition.

ORR approves passenger-focused plans for improving Scotland’s railway

31 October 2018
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The Office of Rail and Road (ORR) has today set out its final determination on Network Rail's £4bn plans to make Scotland's railway more reliable and more focused on passengers' needs. The plans will run for five years from 1 April 2019, known as Control Period 6 (CP6).

ORR approves £35bn plans to boost Britain’s railway reliability and timetabling

31 October 2018
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The Office of Rail and Road (ORR) has today set out its final determination on Network Rail's £35bn plans (£31bn in England and Wales and £4bn in Scotland) to make Britain's railway more reliable and focused on passengers' needs. The plans cover the five years from 1 April 2019, known as Control Period 6 (CP6).