Rail

Responses to RAIB reports 2014

14 April 2025
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Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2014.

Monitoring timetable production

10 April 2025
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We monitor industry compliance with timetable production timescales by gathering data from Network Rail and train operators.

Responses to RAIB reports 2022

4 April 2025
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Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2022.

Rail regulator says some capacity can be made available at Eurostar depot

31 March 2025
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The Office of Rail and Road (ORR) says Eurostar’s London depot would be able if required to accommodate additional trains, following its receipt of an independent report it commissioned to investigate the matter. The report, published today, assessed the capacity at the operator’s Temple Mills International facility.

Core complaints data

28 March 2025
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We are responsible for the collection, monitoring and publication of rail customer complaints.