Rail

Level crossing orders

21 September 2023
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Our guidance provides information and advice on level crossing orders and the process for making them.

The importance of stakeholder engagement: ORR's assessment of Network Rail

21 September 2023
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Good stakeholder engagement - the practice of talking to, listening to, and working with those involved in, or affected by, an organisation's activities - is essential, especially for an organisation like Network Rail which is tasked with maintaining Britain's railways infrastructure.

Whistleblowing

20 September 2023
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To tell us about something you have discovered or seen in the course of your work in the rail industry.

Know your rail rights

19 September 2023
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A guide for rail passengers on how to get refunds and compensation, how to make a complaint and other information for travellers on Britain's railways.

Health and safety enforcement powers and policy

18 September 2023
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Our inspectors have a number of powers given to them by the Health and Safety at Work Act 1974, which range from giving advice and information through to prosecution in the courts.

Railway guidance documents

18 September 2023
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We produce internal instructions and guidance in the form of railway guidance documents.