Press releases

Court upholds ORR decision on Crossrail charges

26 May 2017
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As the independent regulator for the UK’s railways, we have a statutory role in ensuring charges to run trains on relevant networks are underpinned by evidence and comply with legal requirements.

Statement re REBS mechanism payments 2015-16

30 March 2017
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The Office of Rail and Road has today published the payments due between Network Rail and the ten train operators participating in the route-level efficiency benefit sharing mechanism (REBS) for 2015-16. The payments are shown in the table below.

Rail Regulator calls for ticket machine price guarantee

9 February 2017
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The Office of Rail and Road (ORR) is calling on train operators to refund passengers after its new research showed that overall 1 in 5 mystery shoppers selected a more expensive ticket than necessary or were at risk of a penalty fare when using a ticket machine.