Press releases

The Office of Rail and Road’s (ORR) annual rail consumer report shows that it has worked constructively across industry to deliver improvements for passengers, particularly on refund rights and accessibility, despite the challenges of the past year. The regulator also sets out its focus for the coming year on locking in these improvements through monitoring and enforcing adherence to its

An Office of Rail and Road (ORR) passenger impact review, published today, shows that train operators affected by the cracks found in a component on the Hitachi 800 trains were still able to provide clear and consistent information to passengers during the disruption.

The Office of Rail and Road has today launched the process for determining the funding needed for Britain’s rail network from 2024-2029.

GB Railfreight and the Office of Rail and Road have honoured the last Royal Engineer officer to be appointed a HM Railway Inspector, Major John Poyntz, by naming a freight train after him.

The Office of Rail and Road (ORR) has today (15 June) published new guidance to support Network Rail, heritage and other non-mainline railways as well as local authorities in the management of risks at level crossings.

The Office of Rail and Road is undertaking a review to understand the lessons the industry can learn from the discovery of cracks on Hitachi Class 800 and 385 series trains.

Rail passenger journeys in Great Britain fell to the lowest levels of annual passenger usage since at least before 1872, according to official statistics from the Office of Rail and Road.

One year on from its investigation into Network Rail’s impact on poor train performance in the North West and Central (NW&C) region, the Office of Rail and Road (ORR) finds progress has been made, but an extended focus is required in the coming months to ensure improvements are fully delivered for passengers and freight.

The Office of Rail and Road (ORR) has found that competition needs to be improved in Great Britain’s railway signalling market particularly as new technologies are rolled out as part of Network Rail’s delivery of the Digital Railway programme. This follows completion of the first stage of our study into this important market. ORR intends to take action to address this issue.