Press releases

The Office of Rail and Road (ORR) has set out its view on actions needed for the West Coast Main Line (WCML) and East Coast Main Line (ECML) after their major timetable projects reached crucial decision-making points.

As part of its continued commitment to improving level crossing safety, the Office of Rail and Road (ORR) has today introduced new guidance to allow for improvements at crossings to be made without the need to be approved by a new level crossing order.

The Office of Rail and Road (ORR) – the economic and safety regulator of Britain’s railway – has made several recommendations from its review of how the rail industry responded to the potential safety issues leading to the withdrawal of Hitachi Rail’s Class 800 series trains in May last year.

The Office of Rail and Road (ORR) has today accepted a set of commitments offered by the Railway Assessment Centre Forum (RACF) that will open the body to non-members, reducing restrictions on entry to the market and promote value for money by giving train companies more choice.

Passengers whose rail journeys are delayed now have an improved process for claiming compensation from today, 1 April 2022.

The Light Rail Safety and Standards Board (LRSSB) is adding value to the light rail and tramway sector and supporting continued improvements in managing safety, the Office of Rail and Road (ORR) has announced in a review published today.

The Office of Rail and Road (ORR) is prosecuting Transport for London, Tram Operations Limited and tram driver Alfred Dorris following a detailed and thorough investigation into the fatal Sandilands tram derailment in November 2016.

Passenger rail journeys increased to 285 million in total across October to December 2021 in Britain – the highest since January to March 2020 – according to new official figures from the Office of Rail and Road, published today.

The Office of Rail and Road (ORR) – independent monitor of National Highways – has today (24 February) held the first meeting of its new Road Expert Panel to provide advice and challenge to ORR to help improve outcomes for road users.

The Office of Rail and Road (ORR) has today called on train ticket retailers to reflect the actual costs incurred when charging administration fees on train ticket refunds. Although the current cap on admin fees is set at £10, ORR has found that on average the actual costs of processing refunds amount to less than £5.