Press releases

The Office of Rail and Road has today confirmed that London Liverpool Street station has retained its title as Great Britain’s most used railway station in 2023-24, gaining more than 14 million entries and exits since the previous year. Denton railway station in Greater Manchester becomes the least used station in Great Britain, at 54 entries and exits.

The rail regulator has given the go ahead for new train services between Swindon, Taunton and Weston-super-Mare from the end of 2025. The regulator has also set conditions on its approval to ensure the new, co-operatively owned operator has sufficient finance and rolling stock in place in good time.

Operators need to make improvements to their management of passenger help points at stations, says the rail regulator, after a report highlights poor reliability and monitoring of service quality, particularly for stations in England.

The Office of Rail and Road (ORR) is calling on Network Rail to improve train punctuality and reliability for passengers and freight across its Eastern region.

ORR has proposed lower charges for passenger trains which use the High Speed 1 line from London St Pancras to the Channel Tunnel, and halving charges to freight, in its Draft Determination of HS1 Ltd’s spending plans, published today.

A comprehensive plan to address the underlying issues causing poor train reliability and punctuality in Wales & Western England, including some of the UK’s busiest train routes into and out of London Paddington, has been accepted by The Office of Rail and Road (ORR).

The rail regulator wants to see an improvement plan from the train operator, who again rated poorly in ORR’s latest survey about the experience of passengers who pre-booked additional assistance with their journey.

Severn Valley Railway has been fined £40,000 after pleading guilty to offences under the Work at Height Regulations 2005, which followed an investigation and prosecution by industry regulator, Office of Rail and Road (ORR).

The Office of Rail and Road (ORR) has authorised the new Ashley Down railway station ahead of its public opening on Saturday 28 September. The new station will facilitate a new hourly service into Bristol Temple Meads.

The Office of Rail and Road (ORR) has authorised a significant expansion of Aberdare Station in South Wales as part of work to upgrade the Core Valley Lines.