Publications

When passengers are delayed beyond a certain length of time they become entitled to claim compensation, regardless of whether the company they are travelling with is responsible for the delay they have experienced.

Information on how competing and complex applications for the December 2024, May 2025 and December 2025 timetable changes will be considered.

Information on how to make a whistleblowing disclosure to the Office of Rail and Road.

We monitor performance through analysis of regular reports from Network Rail.

A consolidated (or conformed) agreement is a document incorporating all approved amendments to the existing approved agreement. We do not approve these consolidated agreements, they are provided by Network Rail for reference purposes only to provide an overview of the current terms of the contract.

Details of ORR health and safety prosecutions resulting in conviction since 1 April 2006.

This page includes information about the 2024 periodic review of HS1 Ltd (PR24) and will be updated as the review progresses.