Publications

Our decisions on new contracts where Network Rail and the train operator could not reach agreement.

This section is dedicated to the charges and incentives work relating to PR23, including links to consultations, publications and background research.

The rail industry can propose changes to Network Rail's Network Code through Part C. ORR has a role to approve those changes as any modifications to the Code may have a bearing on Track Access contracts.

We have agency agreements and co-operation agreements with different government departments and agencies.

Only recognised doctors, psychologists and training and examination centres listed can carry out the examination or training and examination of train drivers.

Our Accessible Travel Policy guidance for train and station operators sets out the commitments they must include in their policies for helping older and disabled people to travel by rail.

Our decisions on amendments to contracts where Network Rail and the train operator were in agreement.

When passengers are delayed beyond a certain length of time they become entitled to claim compensation, regardless of whether the company they are travelling with is responsible for the delay they have experienced.