Publications

We welcome information from industry participants, representative groups and the public about practices/conduct that may infringe competition law.

As part of ORR's strategy to raise awareness on occupational health under our health programme, we will publicise recent cases where formal enforcement action has been taken to secure legal compliance.

22 February 2017 The UK rail industry financial information for 2015-16 presents ORR’s analysis of this financial data. Since 2014-15 the publication has widened its coverage of the industry and made methodological and presentational changes. As a result, comparisons with the 2014-15 publication are to be read within that context. It is important to note that underlying data has not changed

2 February 2017 ORR published its first annual assessment of Highways England’s performance in July 2016. It was broadly positive, but we reported concerns that the company needs to establish more robust long-term plans for investment delivery and asset management. Our update reports on progress in two areas: Highways England’s development of a robust capital baseline plan; and its work to improve

The issue of safety relating to the interface between the platform and train and the safe dispatch of trains is an area of focus for the Office of Rail and Road (ORR) and the industry.

When passengers are delayed beyond a certain length of time they become entitled to claim compensation, regardless of whether the company they are travelling with is responsible for the delay they have experienced.

We have produced detailed guidance on developing and maintaining staff competence.