Review of the delivery of train performance strategies - Final report

Nichols Independent Reporter assessment of the delivery of Network Rail’s planning of performance improvement (joint strategies, plans and governance) and delivery of performance improvement work.

Train reliability and punctuality is a key determinant of user satisfaction with the rail network. 

It is important that Network Rail and Train Operators work together to plan and deliver effectively good train performance. 

Nichols have independently assessed delivery of Network Rail’s planning of performance improvement (joint strategies, plans and governance) and delivery of performance improvement work.