Consumer

Service disruption

6 December 2013
Information about who to contact if your train service is disrupted and the different types of train service disruption.

Fares and penalty fares

6 December 2013
Some fares are regulated by government, who controls their price, while others are not, and train operators are free to set them.

Real time train information - findings from our review

28 February 2013

Content archived on 21 April 2025

This consultation reported on the the findings of our review of National Rail Enquiries' (NRE) voluntary code of practice (the code), which governs how NRE deals with applications for access to its real time train information (RTTI) database ('Darwin').
Subscribe to Consumer