About ORR

Freight customers

22 December 2014
Freight customers are those with a direct interest in rail freight, including purchasers of services and their representative bodies, but not the operators of the trains.

Is the rail ticket market innovative and competitive enough to serve the interests of passengers?

Content archived on 19 April 2025

30 September 2014
Improvements in technology are changing the way passengers buy their rail tickets and the form of the ticket itself is changing rapidly. Ticket offices remain popular but rail passengers are now making greater use of the internet and ticket vending machines to buy tickets. They have greater choice and more convenient forms of tickets, with smart ticketing and mobile ticketing. They are also buying

UK Regulators' Network

18 March 2014
The UK Regulators' Network (UKRN) brings together the regulators of our utility services, transport, financial, health and legal services and others to help make regulation work well for consumers and the economy.

ORR appoints director, economic regulation

Content archived on 19 April 2025

21 January 2014
The Office of Rail Regulation (ORR) today announced it has appointed John Larkinson as director, economic regulation.

RSSB

20 January 2014
RSSB (the Rail Safety and Standards Board) was established in April 2003, in response to recommendations made by Lord Cullen in the report of the second part of the public inquiry into the Ladbroke Grove accident.

Rail Delivery Group

20 January 2014
One of the recommendations made by the McNulty rail value for money study was that a leadership body be established to take responsibility for coordinating and leading on cross industry initiatives, including delivery of the other McNulty recommendations. The Rail Delivery Group was established in June 2011 by the major passenger and freight train operator groups and Network Rail to fulfil this

Train operating companies

20 January 2014
Train Operating Companies (TOCs) run rail passenger services. They do this by leasing and managing stations from Network Rail.

Network Rail

20 January 2014
Network Rail is the owner, operator and infrastructure manager of Britain's main railway network.
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