Researchers

Office of Rail and Road Update - April 2017

21 April 2017
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Our newly-published Business Plan sets out our priorities for the next year. We have listened to feedback and contributions from the industry, consumer representative groups and from Network Rail and Highways England, and this is reflected in our priorities and programme of work for 2017.

Office of Rail and Road Update - March 2017

27 March 2017
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Late last month the ORR Board headed to Cardiff, where we met some of you from Wales and Western England. At Newport Docks we heard about the challenges for rail freight and road access, and the implications for the planned M4 diversion.

Office of Rail and Road Update - February 2017

21 February 2017
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We begin this month’s edition of our newsletter with the announcement that Joanna Whittington has been confirmed in her appointment as Chief Executive Officer at ORR following an open public competition. The appointment is effective immediately.

Driver Controlled Operation (DCO)

4 January 2017
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The issue of safety relating to the interface between the platform and train and the safe dispatch of trains is an area of focus for the Office of Rail and Road (ORR) and the industry.

Rail compensation

20 December 2016
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When passengers are delayed beyond a certain length of time they become entitled to claim compensation, regardless of whether the company they are travelling with is responsible for the delay they have experienced.