The media

Office of Rail and Road Update - February 2017

21 February 2017
We begin this month’s edition of our newsletter with the announcement that Joanna Whittington has been confirmed in her appointment as Chief Executive Officer at ORR following an open public competition. The appointment is effective immediately.

Driver Controlled Operation (DCO)

4 January 2017
The issue of safety relating to the interface between the platform and train and the safe dispatch of trains is an area of focus for the Office of Rail and Road (ORR) and the industry.

Rail compensation

20 December 2016
When passengers are delayed beyond a certain length of time they become entitled to claim compensation, regardless of whether the company they are travelling with is responsible for the delay they have experienced.

Office of Rail and Road update - December 2016

Content archived on 04 July 2024

15 December 2016
Welcome to the second edition of our monthly stakeholder newsletter, as we keep you up to date with the latest news from the Office of Rail and Road.

Office of Rail and Road update - November 2016

Content archived on 04 July 2024

10 November 2016
Welcome to ORR’s first monthly newsletter. We hope you find this brief snapshot of our activities informative and useful. Feedback is always welcome. And remember, you can keep up to date with us on Twitter @railandroad.

ORR’s Business Plan for 2016-17

Content archived on 04 July 2024

19 April 2016
Joanna Whittington, Chief Executive, announces publication of our 2016/17 Business Plan.

December 2014 engineering overruns investigation

11 February 2015
We carried out an investigation into severe disruption on 27 and 28 of December 2014 to passengers travelling into or out of King's Cross and Paddington stations. Over the two days we estimate that more than 115,000 passengers were affected in some way by this disruption.

Our health and safety enforcement action to date

13 January 2014
Details of improvement notices and prohibition notices served by our inspectors, and details of prosecutions in England and Wales taken by inspectors and the Procurator Fiscal in Scotland.
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