Rail professionals

Office of Rail and Road September 2024 newsletter

30 August 2024
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Hello and welcome to the September newsletter Shortly after our last newsletter, and our annual Year in Rail event in July, our focus shifted to highways with the publication of both our Annual Assessment and also our investigation into National Highways compliance with its licence and delivery of RIS2. Our Annual Assessment considers how National Highways has progressed over the twelve months to

The Rail Ombudsman

29 August 2024
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ORR sponsors the Rail Ombudsman, which is a free, impartial and independent service that passengers can use to escalate unresolved complaints about train and station operators.

Exclusions from mainline railway requirements

28 August 2024
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This page sets out what rail systems are excluded from the mainline railway requirements of the Railways and Other Guided Transport Systems (Safety) Regulations 2006 (as amended) (ROGS).

Mainline certificates

16 August 2024
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ROGS safety certificates and authorisations issued by us for mainline operators.

Level crossing orders

16 August 2024
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Our guidance provides information and advice on level crossing orders and the process for making them.