Rail professionals

Market monitoring

15 December 2023
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This page provides information on how we perform our market monitoring duties.

All change for most used stations as Elizabeth line shakes up top 10

14 December 2023
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The Office of Rail and Road (ORR) has today revealed that London Liverpool Street has replaced London Waterloo as the most used railway station in Great Britain. The opening of the Elizabeth line was a principal contributing factor in the almost 80.4 million entries and exits to Liverpool Street between 1 April 2022 and 31 March 2023, an increase of around 50 million.

Consumer law

13 December 2023
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Consumer law aims to ensure that businesses are fair and open in their dealings with consumers.

Consolidated agreements

5 December 2023
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A consolidated (or conformed) agreement is a document incorporating all approved amendments to the existing approved agreement. We do not approve these consolidated agreements, they are provided by Network Rail for reference purposes only to provide an overview of the current terms of the contract.