Looking back – 5th October 1999 – Ladbroke Grove Railway Accident
5 October 2019
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By Paul Wilkinson, Corporate correspondence manager.
Rail operators
ORR proposes £26 million charges per year to keep HS1’s asset in good condition
30 September 2019
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The Office of Rail and Road (ORR) has today proposed that train operators using High Speed 1 (HS1) will pay £26 million per year to keep its assets in good condition.
New ORR rail punctuality statistics will help industry focus on boosting performance for passengers
19 September 2019
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New-style stats from the Rail Regulator (ORR) show today that 64.7% of stations were arrived at on time in the year to June 2019.
Office of Rail and Road Update - September 2019
3 September 2019
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Welcome to our September newsletter.
Safety first: Droplight windows on Heritage and Charter trains
13 August 2019
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By Ian Skinner, Head of Heritage, Trams & Light Rail
Office of Rail and Road Update - August 2019
6 August 2019
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Welcome to our August Newsletter.
Changes to complaints handling
29 July 2019
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We have published the results of research which reviews complaints handling in regulated sectors which have an ombudsman.
Tunnel vision: Let the drain take the strain
29 July 2019
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By Chris Davies, Principal Inspector of Railways.
ORR’s new guidance to train companies means older and disabled people will travel with more confidence
27 July 2019
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New Accessible Travel Policy guidance from ORR calls on train companies to cut booking notice times, increase reliability of provision, improve staff training, and offer redress when things go wrong.
ORR's advice to the Williams Rail Review
26 July 2019
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This document is the Office of Rail and Road's submission to The Williams Rail Review. It is in response to a request from Mr Williams, made in February 2019 at the annual Bradshaw address.