Rail passengers

Improving access to Britain’s railways

Content archived on 03 July 2024

16 January 2015
Tomorrow (17 January 2015) is Disabled Access Day. The day is all about people getting out and about and visiting new places – and it provides a good opportunity to highlight ORR's current work with passengers, the rail industry and developers to help improve rail services for disabled passengers.

Keeping our railways running safely this winter

Content archived on 03 July 2024

11 December 2014
ORR chief executive Richard Price explains what the regulator is doing over the winter period to ensure minimal disruptions to passengers.

Occupational health strategy and progress

5 November 2014
ORR's Closing the Gap on Health report provides a comprehensive review of rail industry progress in managing occupational health by the end of our 2014-19 health programme. We have used this evidence-based review to identify our strategic priorities on health for the coming years in a revised occupational health chapter. We also have five position papers on the key health risks in the railway

Passenger experience report

2 April 2014
A summary of the passengers’ experience of planning journeys, choosing rail, buying tickets and using its services drawing on new research into passengers’ decisions, past research into buying and travel habits.

Occupational health formal enforcement

26 March 2014
As part of ORR's strategy to raise awareness on occupational health under our health programme, we will publicise recent cases where formal enforcement action has been taken to secure legal compliance
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