Rail passengers

The Office of Rail and Road (ORR) has today published the rail industry's next steps to deliver substantive improvements to the provision of information to passengers, including during disruption.

The Office of Rail and Road (ORR) has today published its update on Network Rail's impact on passenger train service performance and has put the company on a warning for its poor service in the North West and Central region in England.

Figures published today by the Office of Rail and Road (ORR) confirm that Waterloo Station remains in top spot for the total number of passenger entries and exits with an incredible 94.2 million in a year.

Welcome to our January newsletter.

DB Cargo (UK) Ltd has today been fined £1.2m, with £27,873.03 costs, after being convicted of one offence under the Health and Safety at Work Act.

By Gordon Cole, Head of Efficiency Monitoring.

Welcome to our December newsletter.

The Office of Rail and Road (ORR) has today opened a consultation to revise its Accessible Travel Policy (ATP) Guidance to improve the availability of accessible vehicles for use by disabled passengers during rail disruption, and to ensure passengers know where accessible buses and coaches will be operated.

The Office of Rail and Road (ORR) has seen encouraging progress in its first assessment of how efficiently Network Rail is delivering its five-year plans, which run from 1 April 2019 - 31 March 2024.