Ride on Time?
20 October 2017
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Rebekah Paul, Senior Statistical Analyst, explains new train performance measures.
Road
Your Money, Your Highways
17 October 2017
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By Adam Spencer-Bickle, Senior Economist, Office of Rail and Road (ORR)
Office of Rail and Road opens review of supply of ticketing equipment and systems
3 October 2017
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Regulator, the Office of Rail and Road (ORR), has today opened a market review of the supply of ticketing equipment and systems. These include ticket vending machines, ticket issuing systems, and ticket gates.
ORR consultation on recovering fixed network costs
27 September 2017
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As part of the 2018 periodic review (PR18) of Network Rail, the Office of Rail and Road is today consulting on its approach to calculating the charges operators pay to access the rail network.
Office of Rail and Road Update – September 2017
21 September 2017
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Welcome to ORR's September Newsletter.
Working with the supply chain to deliver a challenging Road Investment Strategy
2 August 2017
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By Peter Antolik, Director, Highways
Train companies’ passenger service improving, but complaints handling must get better
25 July 2017
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Train companies’ overall customer service is making progress with better passenger information and delay compensation, but complaints handling must improve.
Office of Rail and Road Special – July 2017
20 July 2017
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ORR's July 2017 newsletter.
Regulator expects Network Rail to improve efficiency
20 July 2017
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ORR has today published its annual report on Network Rail’s performance. We have also issued documents to support the company and governments’ planning for the 2019-2024 spending period.
ORR annual assessment of Network Rail in Scotland: Punctuality is good but project planning and delivery must improve
20 July 2017
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ORR has today published its review of Network Rail’s performance in Scotland, showing that it has made good progress on improving punctuality but that ORR has serious concerns over its planning and delivery of enhancement projects.