Rail

Changes to the National Rail Conditions of Carriage that come into effect today mean that season ticket holders will no longer have restrictions on the number of replacements for their lost or stolen tickets, and; passengers who are delayed during a rail journey can now choose to be compensated with money instead of rail vouchers.

Statement from the Office of Rail and Road (ORR) in response to the Competitions and Markets Authority's (CMA) consultation on the possibilities for greater competition between train operators in GB's passenger rail services.

3 July 2015 At the Office of Rail and Road (ORR), we've been conducting a review of the rules and regulations governing the way tickets are sold, what tickets are sold and the format tickets are provided in (eg orange credit card-sized paper ticket or smart card). We want to know whether these regulations are getting in the way of passengers benefitting from better service and more innovation

Statement from the Office of Rail and Road (ORR) in response to railway announcements in the Chancellor of the Exchequer's Budget to Parliament on Wednesday 8 July 2015.

3 July 2015 At the Office of Rail and Road (ORR), we've been conducting a review of the rules and regulations governing the way tickets are sold, what tickets are sold and the format tickets are provided in (eg orange credit card-sized paper ticket or smart card). We want to know whether these regulations are getting in the way of passengers benefitting from better service and more innovation

The Office of Rail and Road (ORR) today published its latest occupational health report which shows that there has been a meaningful improvement in the rail industry's management of worker health over the last four years.

The Office of Rail and Road (ORR) and Health & Safety Laboratory (HSL) have agreed to collaborate on the development, promotion and wider use of the Risk Management Maturity Model (RM3).

The Office of Rail and Road (ORR) today published the latest Network Rail's performance data and analysis for Scotland for the first year of its current five-year funding period.