Rail

ORR starts quinquennial review of RSSB

Content archived on 08 July 2024

10 June 2016
Body
The Office of Rail and Road (ORR) has this week been invited to begin a review of the RSSB, an exercise that takes place every five years.

Regulator reports on rail companies’ work for passengers

Content archived on 08 July 2024

1 June 2016
Body
The Office of Rail and Road (ORR) has today reported for the first time on how the rail industry is meeting its obligations to provide accurate and timely information, help disabled passengers, manage complaints and comply with consumer law.

A safer, more efficient and better performing railway

Content archived on 08 July 2024

18 May 2016
Body
Rail passengers and freight customers need a safe, reliable and efficient railway. Our role is to support the rail industry to deliver this and to ensure that every pound of the public’s money is well spent.

Working paper 1: Implementing route-level regulation

5 May 2016
Body
Date published: 7 June 2016 On 18 May 2016, we published our initial consultation on the 2018 periodic review (PR18). This set out our proposal to regulate Network Rail at route-level, alongside a tailored approach to regulating Network Rail’s system operation functions. In support of developing the detailed policy framework for this, we published a working paper exploring how route level