Rail

Modifications to Network Rail's Network Code

13 November 2024
The rail industry can propose changes to Network Rail's Network Code through Part C. ORR has a role to approve those changes as any modifications to the Code may have a bearing on Track Access contracts.

Improving assisted travel

7 November 2024
Our Accessible Travel Policy guidance for train and station operators sets out the commitments they must include in their policies for helping older and disabled people to travel by rail.

Rail compensation

6 November 2024
When passengers are delayed beyond a certain length of time they become entitled to claim compensation, regardless of whether the company they are travelling with is responsible for the delay they have experienced.

Whistleblowing to ORR

31 October 2024
Information on how to make a whistleblowing disclosure to the Office of Rail and Road.

Network Rail access

30 October 2024
If a railway operator wants to access the Network Rail’s infrastructure, they have to apply to us for a track access agreement with Network Rail.
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