Publications

Improving Assisted Travel: a consultation

30 April 2018
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We have published a summary of those responses, and set out the steps we will take to strengthen the arrangements for Assisted Travel, including a review of the 2009 DPPP Guidance.

Ticket machines

28 March 2018
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Research into passengers’ experience of buying tickets.

Periodic review 2019 (PR19) initial consultation for HS1 Limited

31 January 2018
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Consultation outcome Following careful review of the consultation responses, along with our continued engagement with stakeholders, we have developed the following approach document, which also sets out the process and timescales for our periodic review. ORR approach to PR19 Published 31 January 2018 Consultation responses We received 7 responses to our initial consultation from stakeholders. We

UK rail industry financial information 2016-17

17 January 2018
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18 January 2018 The UK rail industry financial information 2016-17 presents ORR’s analysis of the rail industry’s finances. Key findings include: £9.7bn of rail funding came from passenger fares, an increase of 1.1% from 2015-16. £3.4bn came from government funding (net), a decrease of 0.7% since 2015-16. Governments received £0.7bn net from train companies. This is because while companies