Publications

Consultation on ORR’s approach to assessing the quality of Network Rail’s stakeholder engagement in CP6

27 March 2019

Consultation and outcome of proposed changes to assessing the quality of Network Rail's stakeholder engagement in CP6

Passengers' awareness of terms and conditions

26 March 2019

We commissioned quantitative and focus group research to explore passengers’ awareness of terms and conditions, both in general when travelling by train on the national rail network (the National Rail Conditions of Travel - NRCoT) and specific to ticket type and format.

Reviewing the regulatory framework for tramway safety

24 March 2019

We sought the views of tramway dutyholders on our proposed approach to improving how the safety of Britain’s tramways is regulated and supervised by ORR.

PR18 consultation on implementing infrastructure cost charges for open access operators

21 March 2019

Consultation setting out three implementation issues for levying infrastructure cost charges (ICCs):

Statutory consultation on proposed changes to Network Rail’s network licence

19 March 2019

Statutory consultation detailing the proposed changes to Network Rail’s licence for CP6.

Roles and responsibilities for enhancements in CP6

18 March 2019

Consultation on roles and responsibilities for Network Rail's enhancements work in Control Period 6 (CP6) as this will be treated differently to operations, maintenance and renewals expenditure in the Periodic Review 2018 (PR18).

Investigation into GTR and Northern’s provision of information to passengers during and after the May 2018 timetable disruption

14 March 2019

In October 2018, ORR opened two separate investigations to consider whether Govia Thameslink Railway (GTR) and Northern breached their licence condition around providing appropriate, accurate and timely information in both the run-up to the introduction of the 20 May 2018 timetable and also during the disruption that followed.

Model connection contract – Transitioning to CPI

6 March 2019

Following consultation we consider it appropriate to amend the model connection contract so that CPI is used for new contracts, rather than RPI in the adjustment factor, as with track access contracts.

Statutory consultation on changes to licence conditions relating to RSSB membership, safety and standards, and Disabled People’s Protection Policies

26 February 2019

Following a consultation we have published a mofified notice formalising changes to conditions in operators licences and SNRPs and hanges to the Disabled People’s Protection Policy condition in licences and SNRPs.

Inquiry into May 2018 network disruption

14 February 2019

In May 2018, a new timetable was introduced for large parts of the UK’s railway network. This caused major disruption to services for passengers, especially in the North of England and in the South East.

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