News

Rail Regulator opens investigation into GTR and Northern over passenger information

5 October 2018
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The Office of Rail and Road (ORR) has today opened an investigation into whether Govia Thameslink Railway (GTR) and Northern breached its requirements to do everything reasonably practicable to provide appropriate, accurate and timely information to passengers in the run-up to the May 2018 timetable and during the disruption that followed.

ORR appoints John Larkinson as Interim Chief Executive

2 October 2018
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The Office of Rail and Road (ORR) has appointed John Larkinson, currently Director of Railway Markets and Economics, as Interim Chief Executive with immediate effect following an internal competition.

ORR Inquiry concludes passengers let down by rail industry failures

20 September 2018
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The Office of Rail and Road (ORR), chaired by Stephen Glaister, has today published its interim Inquiry report into what caused the May 2018 timetable disruption, which led to passengers enduring delays and cancellations as they could not predict how long a journey may take, or even if it was possible to travel.