News

The Office of Rail and Road’s latest survey shows once again there remain too many instances of passengers not receiving the help they had booked. As part of the regulator’s priorities for the coming year, it will benchmark and rate each operator on its delivery of passenger assistance to better target interventions.

The Office of Rail and Road (ORR) has rejected applications from three companies seeking track access contracts with Network Rail to run services on the West Coast Main Line (WCML).

The day-to-day safe and efficient operation of Great Britain’s railway relies heavily upon our industry colleagues. They are our most valuable asset and are at the heart of everything we do for passengers and users of our rail network.

International Women in Engineering Day (INWED) International Women in Engineering Day (INWED) this year celebrates 'Together we Engineer' and the power of collaboration and diverse perspectives in tackling engineering challenges. We spoke to five inspiring female engineers from our team about their journeys, daily work, and what this year's theme means to them. This is the second part of our

International Women in Engineering Day (INWED) this year celebrates 'Together we Engineer' and the power of collaboration and diverse perspectives in tackling engineering challenges. We spoke to five inspiring female engineers from our team about their journeys, daily work, and what this year's theme means to them. We’ll be sharing their experiences throughout the week. Cherry Lam – Chartered

A little known but vital role that ORR carries out is overseeing Network Rail’s sale of land it owns.

The Office of Rail and Road (ORR) has today written to Eurostar and new applicants seeking to run cross-channel rail services, to set out next steps for assigning access to Temple Mills International depot (TMI). Access to TMI is considered crucial to providing services from the UK to the continent.

The rail regulator (the Office of Rail and Road) is recommending improvements to how the rail industry handles revenue protection, making it more consistent, fairer and effective after concerns were raised about how rules are enforced.