Search

When passengers are delayed beyond a certain length of time they become entitled to claim compensation, regardless of whether the company they are travelling with is responsible for the delay they have experienced.

Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2017.

Information on how to make a whistleblowing disclosure to the Office of Rail and Road.

If a railway operator wants to access the Network Rail’s infrastructure, they have to apply to us for a track access agreement with Network Rail.

A consolidated (or conformed) agreement is a document incorporating all approved amendments to the existing approved agreement. We do not approve these consolidated agreements, they are provided by Network Rail for reference purposes only to provide an overview of the current terms of the contract.

The register of interests of ORR Board and Executive team members is reviewed annually and updated each time an individual's interests change.

We plan our activities in the context of our long-term vision, based on our strategic objectives as an independent regulator.

Level crossings are an interface between the highway and railway, where the different parties involved have responsibilities.

The Competition Act 1998 prohibits any agreement, business practice or conduct which has, or could have, a damaging effect on competition in the United Kingdom.

Information on ORR roles in Northern Ireland