Disabled Persons Railcard (DPRC) in circulation and issued, April 2017 to March 2018
13 January 2023
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Date published: 28 Jun 2018 Date next published: 25 Jun 2019
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Rail passenger assists, April 2019 to March 2020
13 January 2023
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Date published: 02 Jul 2020 Date next published: TBC
Rail passenger assists, April 2018 to March 2019
13 January 2023
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Date published: 25 Jun 2019 Date next published: TBC
Rail passenger assists, April 2017 to March 2018
13 January 2023
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Date published: 28 Jun 2018 Date next published: TBC
Passenger satisfaction with complaints handling, April 2019 to March 2020
13 January 2023
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Date published: 07 Jul 2020 Date next published: 06 Jul 2021
Passenger satisfaction with complaints handling, April 2020 to March 2021
13 January 2023
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Date published: 06 Jul 2021 Date next published: 05 Jul 2022
Delays compensation claims, rail period 1 to 4 (1 April 2019 to 20 July 2019)
13 January 2023
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Date published: 24 Oct 2019 Date next published: 09 Jan 2020
Delays compensation claims, rail period 5 to 7 (21 July 2019 to 12 October 2019)
13 January 2023
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Date published: 09 Jan 2020 Date next published: 02 Apr 2020
Delays compensation claims, rail period 8 to 10 (13 October 2019 to 4 January 2020)
13 January 2023
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Date published: 02 Apr 2020 Date next published: 25 Jun 2020
Delays compensation claims, rail period 11 to 13 (5 January 2020 to 31 March 2020)
13 January 2023
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Date published: 25 Jun 2020 Date next published: 29 Oct 2020
Delays compensation claims, rail period 1 to 4 (1 April 2020 to 25 July 2020)
13 January 2023
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Date published: 29 Oct 2020 Date next published: 07 Jan 2021
Delays compensation claims, rail period 5 to 7 (26 July 2020 to 17 October 2020)
13 January 2023
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Date published: 07 Jan 2021 Date next published: 08 Apr 2021
Delays compensation claims, rail period 8 to 10 (18 October 2020 to 9 January 2021)
13 January 2023
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Date published: 08 Apr 2021 Date next published: 24 Jun 2021
Delays compensation claims, rail period 11 to 13 (10 January 2021 to 31 March 2021)
13 January 2023
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Date published: 24 Jun 2021 Date next published: 28 Oct 2021
Delays compensation claims, rail period 1 to 4 (1 April 2021 to 24 July 2021)
13 January 2023
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Date published: 28 Oct 2021 Date next published: 13 Jan 2022
Delays compensation claims, rail period 5 to 7 (25 July 2021 to 16 October 2021)
13 January 2023
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Date published: 13 Jan 2022 Date next published: 07 Apr 2022
Passenger rail service complaints, April to June 2019
13 January 2023
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Date published: 24 Oct 2019 Date next published: 09 Jan 2020
Passenger rail service complaints, July to September 2019
13 January 2023
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Date published: 09 Jan 2020 Date next published: 02 Apr 2020
Passenger rail service complaints, October to December 2019
13 January 2023
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Date published: 02 Apr 2020 Date next published: 25 Jun 2020
Passenger rail service complaints, January to March 2020
13 January 2023
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Date published: 25 Jun 2020 Date next published: 29 Oct 2020
Passenger rail service complaints, April to June 2020
13 January 2023
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Date published: 29 Oct 2020 Date next published: 07 Jan 2021
Passenger rail service complaints, July to September 2020
13 January 2023
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Date published: 07 Jan 2021 Date next published: 08 Apr 2021
Passenger rail service complaints, October to December 2020
13 January 2023
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Date published: 08 Apr 2021 Date next published: 24 Jun 2021
Passenger rail service complaints, January to March 2021
13 January 2023
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Date published: 24 Jun 2021 Date next published: 28 Oct 2021