Passenger safety

This section includes guidance on station safety, station and train crowding and rail vehicle accessibility.

Station and platform safety

Information and advice for passengers on station safety issues such as platform gaps and stepping distances.

Rail vehicle accessibility

Outline of the rail accessibility legislation enforced by us.

Our role in relation to station and train crowding

Although we do not have overall responsibility for crowding on trains, there are specific situations where we can enforce current legislation. These are: during emergency evacuations; on platforms and stations; on underground routes in hot weather; and crowding on trains.