Consultation on Holding Highways England to account

Start date: 6 January 2020
End date: 14 February 2020

This is the Office of Rail and Road's consultation on our updated monitoring framework and enforcement policy for Highways England, titled 'Holding Highways England to account'.

We last consulted on our monitoring framework and enforcement policy in 2015, when we first took on our role as Highways Monitor. We are taking the opportunity to review and update both documents, drawing upon our experience of monitoring Highways England during the first road investment strategy (RIS1), and in preparation for the second road investment strategy, which is expected to start in April 2020.

The changes we are proposing, along with the questions on which we’re seeking stakeholders’ input, are set out in our consultation cover letter below, along with our draft Holding Highways England to account policy.

We are seeking responses by Friday 14 February. We will publish our revised policy once we have considered stakeholders' feedback.

How to respond

We would welcome your views by 5pm on 14 February 2020. Please send your response to

Publishing your response

We plan to publish all responses to this consultation on our website. This may include your personal data such as your name and job title.

Should you wish any information that you provide, including personal data, to be treated as confidential, please be aware that this may be subject to publication, or release to other parties or to disclosure, in accordance with the access to information regimes. These regimes are primarily the Freedom of Information Act 2000 (FOIA), the General Data Protection Regulation (GDPR,) the Data Protection Act 2018 (DPA) and the Environmental Information Regulations 2004.

Under the FOIA, there is a statutory code of practice with which public authorities must comply and which deals, amongst other things, with obligations of confidence. In view of this, if you are seeking confidentiality for information you are providing, please explain why. If we receive a request for disclosure of the information, we will take full account of your explanation, but we cannot give an assurance that confidentiality can be maintained in all circumstances. An automatic confidentiality disclaimer generated by your IT system will not, of itself, be regarded as binding on ORR.

If you are seeking to make a response in confidence, we would also be grateful if you would annex any confidential information, or provide a non-confidential summary, so that we can publish the non-confidential aspects of your response.

Any personal data you provide to us will be used for the purposes of this consultation and will be handled in accordance with our privacy notice which sets out how we comply with the General Data Protection Regulation and Data Protection Act 2018.


In responding to this consultation you consent to us:

  • handling your personal data for the purposes of this consultation;
  • publishing your response on our website (unless you have indicated to us that you wish for your response to be treated as confidential as set out above.)

Your consent to either of the above can be withdrawn at any time. Further information about how we handle your personal data and your rights is set out in our privacy notice.

Format of responses

So that we are able to apply web standards to content on our website, we would prefer that you email us your response either in Microsoft Word format or OpenDocument Text (.odt) format. ODT files have a fully open format and do not rely on any specific piece of software.

If you send us a PDF document, please:

  • create it directly from an electronic word-processed file using PDF creation software (rather than as a scanned image of a printout); and
  • ensure that the PDF's security method is set to no security in the document properties.

Consultation documents